Brand Name Testing FAQ

Here’s a short overview of the restrictions. When you submit your question, we will notify you if anything is out of compliance with the full restrictions, and offer you the option to either modify the question or receive a full refund.

  • Any controversial or sensitive topics or subjects (which can vary based on current events). We reserve the right to determine in our sole discretion whether a topic is controversial.
  • Asking for sensitive or personally identifying information (health information, financial status, political preference, race, etc.)
  • Advertisements (or anything designed to alter the view of an end-user in a positive or negative way)
  • Adult material
  • Offensive language

Basically, as long as your business doesn’t relate to a controversial topic and your question is a normal “what do you think of these business names for a __ company” type of question, you’ll be fine. But if you have any questions before purchasing a package, feel free to contact us!

Yes! If you’d like to ask more than one question, screen your audience in more detail, or get more responses, we’d be happy to go through your options. Just contact us with your budget and what you are looking to do, and we’ll provide you with some options that fit within your budget.

We typically get responses in as little as 3 business days, although it can sometimes take longer. Once we get the responses, we will get your report to you in another 1-2 business days.

We created NameBounce to help you find more name ideas! Read our How to Name Your Business post, then get started searching. You’ll find several great business name ideas if you follow all of the tips in the post!

Unfortunately, not yet. For other countries, we need to ask the question in a language other than English.

We have to make sure that each question complies with our survey provider’s policies, and we can’t do that if we don’t speak the language.

However, we are planning to offer our service in non-English speaking countries in the future. Sign up for our mailing list and we’ll notify you when we expand!

While it’s entirely possible that someone in the world could register one of your shortlisted names, it’s unlikely that one of the survey respondents will be the one to do it.

Domain names are unique, one-of-a-kind assets that are in extremely high demand. On average, there are 18 million domain names registered each year (almost 50,000 per day). In total, there are more domain names registered than there are people in the United States!

If you want to be extra-cautious, register some of the names you like with Namecheap (.com domains currently cost less than $10). However, if you do find that someone else registers your name, we’d be happy to re-run the survey for you at no cost.

Check out our Targeting Options by Country page. Click on the country you want to test in the table of contents, and you’ll see the targeting options that are available.

One item to note is that not all countries have gender/age targeting options. You can target by gender and age in the following countries: United States, United Kingdom, Australia, Brazil, Canada, France, Germany, Japan, Mexico, and Spain.

It’s simple! If you’re not happy for any reason within 12 months of your purchase, just email us and we’ll give you a full refund. We offer such a long guarantee to give you peace of mind that the results will be worth it!

Of course! We put together a list of sample questions that you can ask. Just click here to download the list. You’ll also have the option to download the list when you complete the intake form.

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